📦 📬 SHIPPING // If you live in the UK, please allow up to 10 working days for delivery. If you live outside the UK, please allow up to 25 working days for delivery (although we will try and get your order to you faster). We aim to post all orders as quickly as possible, but Filthy Fox Auction Club is is a small business, so delays can occur. filthyfoxauctionclub.cargo.site is not responsible for international duties or taxes in relation to your order: these are your responsibility.
🕳️ 🌪️ LOST OR DAMAGED // The Filthy Fox Auction Club cannot accept responsibility for parcels damaged during shipping. The risk of loss and damage is passed on to you once the parcel is in possession of the postal service or courier. If parcels go missing or are returned to Filthy Fox Auction Club as unclaimed – because the address you provided was incorrect or inaccessible or because you didn't collect the parcel from a delivery depot in time – additional payment will be required to arrange a second shipping. If we notice the address is incomplete before shipping, we'll do what we can to contact you for the full address.
💌 HANDLING THE PACKAGING// Each work is carefully wrapped. When you receive your order, please make sure you handle the work with great care. If you’ve ordered a work which arrives in a poster tube, the best way to remove it from the tube without creasing or tearing is to pull carefully on the tissue paper – rather than the print itself.
♻️ RETURNS POLICY // In the unlikely event that you are unsatisfied with your artwork(s), you can cancel your purchase and receive a full refund within 14 days. To qualify for refund, your works must be returned to Filthy Fox Auction Club in mint condition in their original protective packaging (please mark the envelope or tube 'RETURN'), accompanied by an original proof of purchase, within 14 days of receiving your order. These terms and conditions do not affect your statutory rights as a consumer.
Send to:
🕳️ 🌪️ LOST OR DAMAGED // The Filthy Fox Auction Club cannot accept responsibility for parcels damaged during shipping. The risk of loss and damage is passed on to you once the parcel is in possession of the postal service or courier. If parcels go missing or are returned to Filthy Fox Auction Club as unclaimed – because the address you provided was incorrect or inaccessible or because you didn't collect the parcel from a delivery depot in time – additional payment will be required to arrange a second shipping. If we notice the address is incomplete before shipping, we'll do what we can to contact you for the full address.
💌 HANDLING THE PACKAGING// Each work is carefully wrapped. When you receive your order, please make sure you handle the work with great care. If you’ve ordered a work which arrives in a poster tube, the best way to remove it from the tube without creasing or tearing is to pull carefully on the tissue paper – rather than the print itself.
♻️ RETURNS POLICY // In the unlikely event that you are unsatisfied with your artwork(s), you can cancel your purchase and receive a full refund within 14 days. To qualify for refund, your works must be returned to Filthy Fox Auction Club in mint condition in their original protective packaging (please mark the envelope or tube 'RETURN'), accompanied by an original proof of purchase, within 14 days of receiving your order. These terms and conditions do not affect your statutory rights as a consumer.
Send to:
Kingsway House, Flat 5
Albion Road N16 0TA
London UK
Albion Road N16 0TA
London UK
We cannot accept responsibility for loss or damage to returned goods while in transit. Please use a reputable, tracked parcel delivery or courier service if you decide to return an order by post.
💸 TAXES + IMPORT DUTIES // International shipments are subject to duty and tax determined by the importing country's customs. The buyer will pay any fees directly upon receipt of your shipment. The buyer is liable to pay additional taxes and charges such as import VAT and customs duty if the property is shipped to the designated country.